Rently Protect
Every booking covered up to €10,000.
Damage, theft, the unexpected — Rently Protect is included with every booking at no extra cost, for renters and hosts alike.
What's covered
- Accidental damage during the rental period
- Theft while the item is with a verified renter
- Third-party liability for tools and equipment
- Replacement value up to €10,000 per booking
What's not covered
- Normal wear and tear — that’s what deposits and fair use are for
- Damage from use the listing explicitly excludes
- Items handed over outside a confirmed Rently booking
Trust & safety, built in
Both sides are ID-verified before any deposit moves. Deposits are ring-fenced with our payment partner and released the moment the return is confirmed — Rently never holds your money itself.
If something does go wrong, our dispute team steps in: report the issue within 48 hours of the return date, add your condition photos, and we mediate a decision — usually within 5 business days.
Your deposit is safe until you return the item — that's the promise.